Samsung TV Plus Not Working (EASY Repair!) • TechRT

Samsung TV Plus is an on-demand and free live-streaming service solely accessible on some Samsung TV sequence and cell units. You possibly can watch over 200 dwell channels and hundreds of reveals and films.

Nonetheless, some customers have complained about Samsung TV Plus not working or exhibiting up on their TVs. Fortunately, it’s a trivial problem. Right here’s a information that can assist you resolve this drawback with the simplest options.

Samsung TV Plus Not Working

If Samsung TV Plus will not be working, uninstall and reinstall the app. To do that, press the House button in your TV distant, then choose Apps > Settings > Samsung TV Plus > Delete. Now, restart your TV. After that, set up the Samsung TV Plus app from the app retailer.

As soon as it will get put in, launch the app and luxuriate in. If the difficulty remains to be there, then manufacturing facility reset your Samsung TV.

Why Is Samsung TV Plus Not Working?

Listed here are some frequent causes that forestall Samsung TV Plus from correctly working in your TV:

• Service outages
• Corrupted cache information
• Outdated Samsung TV firmware
• Corrupted Samsung Hub information
• Gradual web pace
• Incorrect community configuration

Associated Studying: Unable to Connect with the Samsung Server (Samsung TV WiFi Situation)

How one can Repair Samsung TV Plus Not Working?

Strive the following fixes to resolve the Samsung TV Plus not working problem:

1. Smooth Reset Your Samsung TV

The best strategy to get the Samsung TV Plus app working once more is by performing a tender reset.

You are able to do this in two methods:

A. Utilizing Your Distant

• Take your Samsung TV distant and press the Energy button till the TV shuts off.
• Your TV will restart in a couple of seconds.

After that, verify to see if it resolves the difficulty.

B. Unplugging the TV

Unplugging your TV from the facility outlet is completely different from simply turning it off utilizing the distant.

The important thing right here is to wait not less than one minute earlier than plugging in your TV once more. Press and maintain the facility button in your TV for 30 seconds whereas it’s unplugged.

Doing this can drain any residual energy within the TV.

Flip in your TV after a minute and see whether or not the app is working.

2. Clear Cache and App Information of Samsung TV Plus

Cache saved on the system can generally trigger the app to not work correctly. So, it’s higher to clear the cache to unravel your drawback.

Be aware: You have to clear the cache often to make sure the optimum efficiency of purposes in your Samsung good TV.

Comply with these steps to clear the cache and app information of the Samsung TV Plus app:

• Take your Samsung TV distant and press the House button.
• Choose Settings > Assist > System Care.
• Now, select Handle Storage and spotlight the Samsung TV Plus app.
• Select View Particulars > Clear Cache, and press OK.
• Now, restart your TV and open the app to see if it’s working.

If not, comply with the above course of, and this time, choose Clear Information and press OK.

It’ll take away all of the beforehand saved information and reset the app.

3. Replace the Samsung TV+ App

If clearing the app’s information and cache didn’t assist resolve the difficulty, strive updating it to the newest construct.

To do that, comply with these steps:

• Take your Samsung TV distant and press the House/Sensible Hub button.
• Navigate to Apps and choose Search (on the highest proper of the display).
• Seek for the Samsung TV Plus app and, as soon as discovered, open the web page.
• Now, you’ll see an replace possibility for the app.
• Choose Replace to put in the app’s newest model.
• Restart your TV after the app updates and see if it’s working high quality.

Be aware: You may also go to Apps and choose Settings (on the highest proper of the display). You’ll now see an “Auto Replace” possibility. Allow it to make sure that all of the apps will mechanically get up to date every time an replace is on the market.

4. Verify for Any Service Outages

If the Samsung TV Plus app instantly stops working in your TV, the most definitely cause could be service outages.

To verify this, you may use Downdetector to view the present server standing of the app.

You may also comply with the Samsung TV Plus Twitter web page to get the newest updates on when the servers will come again on-line.

5. Delete and Reinstall Samsung TV Plus

Typically, technical glitches and bugs trigger the app to not work correctly, even in the event you’ve already cleared the app’s information and cache.

To resolve this, merely reinstall the Samsung TV Plus app.

• Take your Samsung TV distant and press the House button.
• Navigate to Apps > Settings.
• Now, scroll to the best, choose the Samsung TV Plus app, and press OK.
• Select Delete and press OK for affirmation.
• Subsequent, restart your TV and go to Apps.
• Open the “Search” possibility on the display’s prime proper.
• Seek for Samsung TV Plus and, as soon as discovered, set up it.
• As soon as put in, launch the app and see if the difficulty remains to be there.

Be aware: There’s a shortcut to reinstall the Samsung TV Plus app, nevertheless it’s obtainable on fewer TV fashions. You’ve obtained to navigate to Apps > Settings and choose Samsung TV Plus. Lastly, select Reinstall and press OK.

6. Restart Your Wi-Fi Router

Guarantee your router is working correctly; if it’s not, it’s going to malfunction all of your TV apps.

You can begin by checking all of the cables to make sure they’re firmly linked to the router.

Subsequent, restart your router. Restarting the system clears the cache and fixes most information bugs. Ultimately, it improves community connectivity.

To restart your router, unplug it from the facility outlet and anticipate not less than 1-2 minutes earlier than plugging it again in.

As soon as your router returns on-line, flip in your TV and launch the app to see if it’s working.

Be aware: In the event you’ve obtained a dual-band router, strive connecting your TV to a 5 GHz channel. You may also use an Ethernet cable for a extra secure connection in case your TV helps it.

7. Look at Your Web Connection

The web pace determines how easily a specific app will work in your Samsung good TV.

To run Samsung TV Plus easily, you’ll want a minimal pace of 4 Mbps for SD content material and 6 Mbps for HD content material. If you wish to stream full HD content material, your TV wants not less than 25 Mbps obtain pace.

You possibly can run a pace check in your laptop computer, smartphone, or TV. To do that, comply with these steps:

• Launch a browser in your system.
• Enter speedtest.web into the deal with bar.
• A webpage will open in a couple of seconds; click on on the Go icon displayed within the heart to start out the pace check.

When you get the outcomes, deal with the obtain pace, as streaming is about downloading.

Be aware: Guarantee that your system (on which you’re performing the check) and Samsung TV are linked to the identical Wi-Fi community. Additionally, maintain your smartphone or laptop computer nearer the TV to get correct outcomes.

In the event you’re experiencing any pace drops or connection issues, contact your ISP’s customer support for help.

Following are the potential the reason why your TV will not be getting correct obtain or add pace:

A. Utilizing an Previous Router

In case your router is outdated, you would possibly expertise lags and slowness due to its incompatibility with delivering optimum efficiency. To resolve this, get your self a new dual-band router.

Nonetheless, generally your TV may not get correct pace in the event you’ve positioned it far out of your router. You possibly can both use an Ethernet cable or get your self a Wi-Fi extender.

B. Exceeding the Web Utilization Restrict

In the event you’ve purchased a restricted information plan in your Wi-Fi, you would possibly expertise pace drops in the event you’ve exceeded the info restrict. So, an limitless plan in your residence Wi-Fi would doubtlessly clear up the community problem.

8. Alter the Date and Time on Your Samsung TV

If the date and time in your Samsung TV are incorrect, it’s going to trigger community issues. Consequently, no streaming app will work correctly.

The answer is to configure the date and time accurately.

• Press the House button in your Samsung distant and navigate to Settings.
• Go to Normal > System Supervisor > Time > Clock.
• Select the Clock Mode possibility and alter it to Handbook.
• Now, enter the appropriate time and date and save the modifications.

Reboot your tv and launch the Samsung TV Plus app to see if the difficulty is gone or resolved.

9. Disable IPv6 on Your TV

Some Samsung TV fashions have pre-enabled IPv6 for a safe and secure connection. Nonetheless, it’s additionally recognized for inflicting network-related issues on streaming apps like Disney Plus, Netflix, and Samsung TV Plus.

You possibly can disable this function in your TV settings to resolve your problem.

Comply with these steps to disable IPv6:

• Take your Samsung TV distant and press the House button.
• Navigate to Normal > Community > Skilled Settings > IPv6 and switch this function off.
• Now, launch the app and see if it’s working.

If disabling it solves your drawback, that’s glorious; in any other case, allow the function for security functions.

10. Modify Your TV’s DNS Settings

The default DNS settings are those which might be supposed to offer the finest connection to all streaming apps. Nonetheless, you might generally face points with incorrect DNS enter or a fallacious area identify.

On this case, you may change the default DNS settings to resolve the Samsung TV Plus not working problem.

You possibly can modify DNS settings in two methods:

A. Utilizing Sensible DNS Configuration

• Take your Samsung TV distant and press the House button.
• Navigate to Settings and choose Community > Community Standing.
• Navigate to IP Settings > DNS Settings.
• Change the settings from “Receive Robotically” to “Enter Manually.”
• Now, enter the Sensible DNS location supplied by your web service supplier and press OK.
• Subsequent, restart your TV and anticipate a minute or two.

Launch the Samsung TV Plus app and see if it’s working.

B. Utilizing Google DNS Configuration

If the above one didn’t work, strive getting into Google DNS.

• Take your Samsung TV distant and press the House button.
• Go to Settings > Community > Community Standing > IP Settings > DNS Settings.
• Change the settings from “Receive Robotically” to “Enter Manually.”
• Now, enter 8.8.8.8 within the major DNS deal with subject and 8.8.4.4 within the secondary one.

Save the modifications and restart your TV to see if it resolves the issue.

11. Reset the Community Settings

If there’s no drawback together with your router and the web is working high quality on all different units as an alternative of your TV, strive resetting the community settings.

Doing so will delete all of the saved networks on the system.

Comply with these steps to reset your community settings:

• Take your Samsung distant and press the House button.
• Go to Settings > Normal > Community > Reset Community, after which press OK.
• Wait a couple of minutes for the method to complete. As soon as executed, add your house Wi-Fi community to see if the web works high quality.

Launch the Samsung TV Plus app. It ought to work now.

12. Carry out a Samsung Sensible TV Hub Connection Take a look at

Typically, there’s a community connection problem with the Samsung Sensible Hub, which leads to the malfunctioning of sure apps on the system.

You possibly can carry out a Sensible TV Hub connection check to verify whether or not or not the issue lies with the connection.

To do that, comply with these steps:

• Take your Samsung distant and press the House button.
• Navigate to Settings > Assist > Self Analysis.

Be aware: On some Samsung fashions, you would possibly see these choices: Settings > Assist > System Care > Self Analysis.

• Now, select the Sensible Hub Connection Take a look at possibility and press OK to start the check.

The check will take a couple of minutes to finish, and as soon as executed, restart your TV.

13. Reset Samsung Sensible TV Hub

If the above check fails or doesn’t assist resolve the difficulty, you may strive resetting the Samsung Sensible TV Hub.

• Press the House button in your TV distant and go to Settings.
• Select Assist > System Care > Self Analysis > Reset Sensible Hub.
• Now, enter the pin 0000 and press OK.
• It can take a few minutes to complete the resetting course of.

As soon as executed, restart your TV and launch the Samsung TV Plus app to see if it’s working.

14. Replace Your Samsung TV OS

A TV with outdated firmware ends in poor efficiency and slowness and restricts sure apps from working correctly.

So, it’s at all times higher to maintain your Samsung TV OS updated.

You possibly can replace your TV’s firmware in two methods:

A. From Your TV’s Settings

• Press the House or Menu button in your Samsung TV distant.
• Navigate to Settings and choose Assist.
• Select “Software program Replace”> “Replace Now.”
• Your TV will begin trying to find any obtainable updates; if there are any, obtain them.
• It’ll take a few minutes to obtain and set up the updates.

Be aware: Set the replace choice to “Auto Replace” so your TV’s firmware at all times stays up-to-date.

B. Manually Downloading Improve Recordsdata

• Go to the Samsung Assist web site in your laptop computer or PC and seek for your Samsung TV mannequin.
• As soon as you discover the precise mannequin, obtain the Improve file.
• Now, unzip the file and retailer the content material on a USB drive.
• Discover the USB slot in your TV and insert that USB drive into it.
• That’s all. Your TV will start the updating course of.

Be aware: Don’t maintain every other file in your USB drive besides these Improve information.

As soon as executed, restart your TV and launch the Samsung TV Plus app. It ought to work by now.

15. Reset Your Samsung TV to Manufacturing unit Defaults

If any of the above fixes didn’t make it easier to resolve your problem, your final resort is a manufacturing facility reset.

A manufacturing facility reset erases every little thing in your system, together with downloads, app information, app settings, and so forth. You’ll need to re-download every app that you simply’ve beforehand put in.

Comply with these steps to reset your TV to manufacturing facility defaults:

• Navigate to Settings > Assist > System Care > Self Analysis > Reset.
• Now, enter the default pin of 0000 and press OK to verify your choice.
• Look forward to a couple of minutes to let your Samsung TV end this course of.
• As soon as accomplished, register to your Google or Samsung account and comply with the on-screen directions to finish the setup.

After that, launch the Samsung TV Plus app.

16. Contact Samsung Buyer Assist

If the manufacturing facility reset didn’t assist resolve the Samsung TV Plus not working drawback, contact official Samsung buyer help for help.

Samsung provides a 1-year guarantee on most of its merchandise, and if yours remains to be within the guarantee interval, you will get the work executed for free.

Associated Studying: Samsung TV Retains Turning Off Each 5 Seconds (EASY Repair)

How one can Get Samsung TV Plus on Older TV?

If you wish to use Samsung TV Plus on an older TV, you’ll want a laptop with an HDMI port.

Be aware: Nonetheless, the mirroring course of would possibly differ relying on the mannequin of your laptop computer. So, verify on-line how mirroring works in your laptop computer.

• When you see the laptop computer display in your TV, all you’ve obtained to do now could be begin enjoying your favourite film or present.

Take into account getting an HDMI-to-RCA converter in case your TV doesn’t have an HDMI port.

Be aware: For Apple customers, join your Mac utilizing AirPlay. You don’t want an HDMI cable to reflect the display to your TV.

What Are A few of the Finest Alternate options to the Samsung TV Plus App?

You possibly can get pleasure from quite a few free streaming companies in the event you personal a Samsung good TV.

1. Stay Internet TV

Stay Internet TV is a free service with round 800 dwell TV channels. You possibly can watch content material from varied classes, together with documentaries, motion pictures, sports activities and information.

2. Shout! Manufacturing unit TV

In the event you’re a popular culture fan, Shout! is for you. It’s a free digital leisure streaming service that provides quite a lot of traditional tv sequence.

3. Pluto TV

Pluto TV is one other free streaming service that includes over 100 channels and hundreds of films.

Ceaselessly Requested Questions

The Backside Line

If Samsung TV Plus will not be working in your TV, don’t panic. There are quite a few fixes you may attempt to get the app working once more.

If these fixes don’t work, strive contacting Samsung Buyer Assist for additional help. Furthermore, you may as well take a look at completely different free streaming apps like Stay Internet TV, Shout! Manufacturing unit TV, Pluto TV, and lots of extra.

Had been you capable of resolve your Samsung TV Plus not working problem in your TV? Tell us what labored for you within the feedback beneath!